9. Why Storage Provider status shows offline?

If your storage provider ID status shows "Offline" as in the picture:

Please check your storage provider connectivity:

  1. Click "Tools > Check Storage Provider Connectivity" > enter your Storage Provider ID and wait for the result

If the result says "Storage provider is unreachable":

Please refer to the doc below for configuration and check the connectivity again.

page11. How to configure the Storage Provider Market?

If the storage provider ID status is active, the connectivity result shows like this. 👇

Feel free to contact us on Discord if you have any questions.

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